> Frequently asked questions
A price list with no small print.
Tell us what you need. We'll get back to you within 24 hours on working days and agree the price upfront, based on the scope.
I want a consultation →Do I pay one-off or monthly?+
One-off. You pay for the work and, once paid, you receive the source code and a perpetual licence; with a new website the first 3 months of hosting and care are included, after which care is optional. Monthly, you pay only the running costs of automations and the chatbot, and website care if you want it.
What does “pay once it runs” mean?+
We set up your first automation from the menu within 5 working days of receiving access. You pay for it only once it has been running for 7 calendar days with no fault on our side. If your systems cannot be connected, you pay nothing. This applies only to the first automation and to companies and sole traders (with a company ID); every further one is paid like a website — 50 % up front and 50 % on completion and launch.
Why not WordPress or Wix?+
Because there you pay every month for templates, plugins, licences and security updates. We build on Next.js and Vercel — a modern stack that large companies use too. Faster, safer, no vendor lock-in.
How long does it take?+
An automation from the menu is ready within 5 working days of receiving access. For websites and larger projects, we confirm the timeline when you order, based on the scope — it also depends on when content arrives and the design is signed off. You get a fixed schedule with milestones.
What if I need changes later?+
Smaller changes (text, images) you can make yourself through the admin panel, if it is part of the scope. A new website includes 2 rounds of revisions; you approve or comment on the design within 5 working days. Larger changes are billed at €80/hour excluding VAT (€98.40/hour incl. VAT), or we agree a fixed fee. We tell you the estimated hours up front and never exceed them by more than 10 % without your consent.
How does payment work?+
Always in two stages: 50 % up front as a deposit and 50 % on completion and launch, whatever the size of the project. Exception: you pay for your first automation from the menu in full only after it has been running for 7 days. Invoices are payable within 14 days. We invoice from our limited company (Vassweb s. r. o., Company ID 56921021). We accept bank transfer.
Do I own the website once it is paid for?+
You can use it permanently: once paid, you receive the source code, the design files and a perpetual licence for your website — you can modify it and move it to another provider. Templates and general components that we also use elsewhere remain ours; you get a licence to use them for running and developing your website. The domain is registered in your name.
Do you build apps and AI as well?+
Yes. Alongside websites we build AI chatbots, mobile applications (iOS, Android, macOS), CRM systems and automation.
What is the warranty?+
A warranty on code and design under our Terms and Conditions: 24 months for consumers (B2C), 12 months for businesses (B2B). If anything stops working through a fault of ours, we fix it at no charge. We fix defects within 10 working days of being notified; if a defect stops the website, orders or payments, we start fixing it within 24 hours.